Effective Date: October 2024

Stor-Ridge Self Storage ("we," "us," or "our") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We may collect personal information from you in a variety of ways, including, but not limited to:

• Personal Identification Information: Name, email address, phone number, physical address, and payment details.

• Non-Personal Identification Information: IP address, browser type, operating system, and usage data, which help us understand how you interact with our website.

• Rental Data: Information related to the units you rent, including contract details, payment history, and access logs.

2. How We Use Your Information

We collect and use your information for the following purposes:

- To provide, maintain, and improve our storage services.

- To process your payments and manage your rental account.

- To communicate with you regarding your rental or account.

- To respond to inquiries, requests, or customer service issues.

- To comply with legal obligations and protect our rights or property.

- To personalize user experiences and optimize our website.

3. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. However, we may share your information with:

• Service Providers: We may share your information with third-party vendors who assist us in operating our business, such as payment processors and maintenance services.

• Legal Obligations: We may disclose your information if required by law or in response to legal requests such as a subpoena, court order, or government investigation.

• Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new owner.

4. Data Security

We use reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee its absolute security.

5. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.

• Opt-out of marketing communications.

• Object to the processing of your personal information.

• Request the transfer of your data to another service provider.

If you would like to exercise any of these rights, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Stor-Ridge Self Storage

65 Old Peachtree Rd

Marble, NC 28905

1-828-644-8472